Terms of Service

The service

Quobo Finance is a bookkeeping and finance service for companies and their accountants, operated by Quobo Labs, LLC (“Quobo”, “we”, “us”). It includes a double-entry ledger, month-close tools, bills and invoices, bank transaction review, a document vault, and Quill, an AI assistant. These terms apply to everyone who signs in to Quobo Finance. By using it, you agree to them on behalf of yourself and the company you use it for.

Quobo Finance is a business service. It is not offered to consumers for personal or household use.

Your company's books are yours

The company (the “customer”) owns its financial records and everything it uploads. It is responsible for their accuracy, for the entries its members post, and for its tax returns, filings, payments and other obligations. We process the customer's data only to provide the service, as described in our Privacy Policy.

The customer decides who has access to its workspace and with what role, and is responsible for what its members do there. Keep your password private, and tell us promptly if you think an account has been compromised.

Tools, not advice

Quobo Finance and Quill are tools. Nothing in the service — including reports, suggested categories, agent checks, recommendations or anything Quill writes — is tax, legal, accounting or investment advice, and using it doesn't make us your accountant or advisor.

Quill and other automated features can be wrong. Review AI output before you rely on it or act on it, and have a qualified professional review your books and filings where the stakes call for it. You are responsible for the entries, payments and filings you approve, whether or not Quill suggested them.

Acceptable use

You agree not to:

• use the service for anything unlawful, fraudulent or deceptive, including sending invoices or emails that misrepresent who they come from;
• upload content you don't have the right to share, or malware;
• try to access another company's data, or probe, disrupt or overload the service or get around its security or usage limits;
• share your sign-in with others, or resell or provide the service to third parties without our written agreement.

We may suspend access that breaks these terms or puts the service or other customers at risk, and will tell the customer why unless the law or the situation prevents it.

Availability

We work to keep Quobo Finance available and your data safe, but the service is provided as it is and as available. It may occasionally be interrupted for maintenance, updates or events outside our control, and features may change over time. Online invoice payment, where it's turned on, is provided by Stripe under Stripe's own terms.

Fees

Fees for Quobo Finance are agreed separately, in writing, between Quobo and the customer. Nothing is sold inside the app, and there are no in-app purchases.

Ending the service

The customer may stop using Quobo Finance at any time, and we may end the service on notice as set out in our agreement with the customer. When the service ends, the customer can ask for an export of its books and documents; email hello@quobo.co and we'll provide one before deleting the workspace. See Support for deletion requests.

Limits of liability

To the fullest extent the law allows, Quobo is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, or for tax penalties or interest arising from filings or payments you make. Our total liability for any claim relating to the service is limited to the fees the customer paid us for the service in the twelve months before the claim arose. Some jurisdictions don't allow certain limits, so some of these may not apply to you.

Governing law

The governing law and venue for these terms are those stated in the customer's written agreement with Quobo.

Changes and contact

We may update these terms. We'll change the date at the top of this page and tell customers about material changes before they take effect. Questions go to hello@quobo.co.

Quobo Labs, LLC · hello@quobo.co