Support

Contact us

Email hello@quobo.co. We reply by email.

What to include

• The email address you sign in with, and the name of your company.
• What you were trying to do, what happened instead, and any error message shown on screen.
• The device and browser (or app) you were using.
• The page or record involved — for example an invoice number or an entry's date and amount.

Please don't email passwords, full bank account numbers or tax identification numbers. We'll never ask for them.

Getting an account

Access to Quobo Finance is by invitation. If your company already uses it, ask one of its admins to invite your email address, then create your account on the sign-in page with that same address. If your company would like to start using Quobo Finance, email hello@quobo.co.

Deleting your account or company

To delete your account, email hello@quobo.co from the address you sign in with. We remove your sign-in and personal profile. Entries you made stay in your company's books, because they are the company's accounting record.

To delete a company and its whole workspace, a company admin should email hello@quobo.co from their sign-in address, naming the company. We'll confirm the request with the admin, offer an export of the books and documents first, then delete the workspace.

Policies

Read our Privacy Policy and Terms of Service.